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5 Signs Your Graphic Designer Isn’t a Marketer (And Why It’s Hurting You)

Shelly Bouse • April 8, 2025

5 Signs Your Designer Isn’t a Marketer: Why Your Small Business Suffers

A woman is sitting at a table with a laptop and a tablet.

If you’re a small business owner, you’ve likely spent sleepless nights wrestling with the marketing budget for small business. Maybe you’ve settled on what you think is a good marketing budget—say, a typical marketing budget for small business of $500 a month—and handed the reins to your graphic designer. You’ve asked them to tackle everything: building your website, managing social media platforms, setting up email marketing, and even running Google Ads to attract new customers. It feels like a great way to keep the marketing cost for small business low while boosting brand awareness. But here’s the unvarnished truth: a graphic designer isn’t a marketer, and underfunding or misdirecting your marketing expenses is quietly sabotaging your overall business goals.


As a Gen X entrepreneur—someone who grew up with traditional advertising like TV commercials and newspaper ads—you’ve seen the world shift. You’re not swayed by TikTok trends or overhyped buzzwords; you care about total revenue and practical results. You know digital marketing—powered by search engines, social media marketing, and smart marketing channels—is critical today. But if your marketing efforts hinge on an unqualified team member or an average marketing budget for small business that’s too lean, you’re not just treading water—you’re losing ground to competitors and missing out on new businesses. Let’s dive into five glaring signs your graphic designer isn’t equipped to handle your marketing strategies, and why it’s costing you more than you think.


1. Your Website Looks Good but Doesn’t Hit Your Target Audience


You’ve got a website that’s easy on the eyes—clean design, sharp logo, maybe even a fancy slideshow. Your graphic designer nailed the visuals, and you’re proud of it. But here’s the problem: it’s not bringing in new customers. A beautiful site is worthless if it doesn’t rank on a search engine or convert your target customer into a lead. Designers are artists—they focus on aesthetics, not content marketing or search engine optimization (SEO), which are the marketing tools that make your online presence a revenue driver.


A marketing agency knows how to optimize a site with keywords, fast load times, and clear calls-to-action—elements that align with small business marketing needs and your marketing goals. Your designer? They’re not trained to think about search engine marketing or user behavior. If your site isn’t pulling its weight, it’s not just a missed opportunity—it’s a silent drain on your total cost. For example, a local plumber I worked with had a stunning site built by a designer, but it sat on page 10 of Google. After a marketer overhauled it with SEO and a lead capture form, he went from zero online inquiries to 20 a month. That’s the gap you’re facing.


The Cost: Every day your site looks good but does nothing, you’re losing leads—and total revenue. A weak online presence craters the effectiveness of your marketing and dims your brand awareness. The average marketing cost for small business includes proper site optimization—don’t skip it.


2. Your CRM Isn’t Supporting Your Marketing Initiatives


You told your designer, “Set up a CRM—I need to track customers.” Maybe they downloaded a free tool, added a few contacts, and handed it back. But if it’s not organizing leads, automating email marketing, or integrating with your marketing campaign, it’s not a CRM—it’s a glorified address book. Marketing services from a pro build a system that nurtures prospects across marketing channels, turning cold leads into sales. A designer doesn’t have the know-how to make that happen.


Consider this: Last year, businesses with well-implemented CRMs boosted conversions by up to 30%, according to industry studies. Imagine a retailer sending personalized follow-ups to cart abandoners—that’s a marketer’s work, not a designer’s. I once helped a Gen X consultant whose designer “set up” a CRM. It was a mess—untagged leads, no automation, just chaos. After a marketer rebuilt it with workflows and email sequences, she doubled her client bookings in two months. The right time to fix this is now, before you lose more opportunities.


The Cost: A dysfunctional CRM wastes time and hemorrhages new customers. The marketing cost for small business rises when you’re manually chasing leads instead of letting a system work for you. It’s a gap your typical marketing budget for small business should address.


3. Your Advertising Budget Isn’t Delivering ROI


You’ve set aside an advertising budget for small business—maybe some aside funds for Google Ads or search engine marketing. You handed it to your designer, trusting they’d figure it out. But if they’re picking keywords at random, designing ads without testing, or ignoring analytics, your marketing expenses are evaporating. A skilled marketer optimizes every dollar of your total budget, crafting marketing strategies that deliver measurable returns. Designers? They make ads look nice, not profitable.


Take Google Ads as an example. A marketer targets specific demographics, adjusts bids, and tracks conversions—skills honed over years. A designer might slap together a banner and call it a day. I saw this with a Gen X florist: her designer spent $1,000 on ads that got clicks but no sales. A marketer retooled the campaign—better keywords, tighter targeting—and turned that $1,000 into $5,000 in orders. The CMO Survey backs this up: pros can generate a 4:1 ROI, while amateurs drain your total cost.


The Cost: A mismanaged advertising budget for small business bleeds much money. You’re not just losing ad spend—you’re missing new customers and brand awareness. The average marketing budget for small business needs expert oversight to work.


4. Your Social Media Marketing Isn’t Engaging the Local Community


You’ve got posts going up on social media platforms—pretty graphics, maybe a holiday sale announcement. Your designer’s proud of the visuals, but no one’s liking, commenting, or buying. Why? Posting isn’t the most effective way to build brand awareness—strategy is. Designers don’t craft marketing methods for content creation, analyze audience data, implement social media management or amplify reach with paid ads. A marketer ties social media marketing to your business goals, engaging your local community or target audience.


Picture a café owner posting daily specials with zero traction. A marketer steps in, runs a boosted post targeting locals, and adds a coupon—suddenly, foot traffic spikes. Your designer can’t do that. I worked with a Gen X hardware store owner whose designer posted for months with no results. A marketer took over, mixed organic posts with ads, and grew his followers by 300%—translating to real sales. Your online presence needs that expertise.


The Cost: A weak social media marketing game loses new customers to competitors who invest in digital marketing. The marketing budget for small business should include strategic social, not just design.


5. You Can’t Measure the Effectiveness of Your Marketing


You ask your designer, “What’s this getting us?” They shrug or point to a vague “it looks good.” That’s a red flag. Marketers live by data—leads generated, sales closed, ROI tracked across marketing channels. Designers aren’t trained to measure the effectiveness of your marketing or adjust based on results. Without those insights, your small business marketing is guesswork, not a path to total revenue or new businesses.


A marketer might say, “Your Google Ads brought 50 leads this month; 10 converted at $200 each.” That’s actionable. I helped a Gen X landscaper whose designer couldn’t explain why his efforts flopped. A marketer audited it, found the site wasn’t converting, and fixed it—doubling his bookings. If your typical marketing budget for small business doesn’t fund measurement, you’re flying blind.


The Cost: You’re not in first place—you’re losing ground while others grow. The average marketing cost for small business must cover analytics, or you’re wasting it.


What a Marketing Budget Looks Like: A Chart by Business Size and Industry


Your sample marketing budget isn’t one-size-fits-all—it depends on your business size and industry. Industry research from the CMO Survey (September 2024) shows how marketing expenses stack up as a percentage of overall budgets, based on U.S. chief marketing officers. Here’s a chart I’ve adapted for small (under $5M revenue), medium ($5M–$50M), and large (over $50M) businesses across key industries.

Industy Small Business (<$5M) Medium Business ($5M-$50M) Large Business (>$50M)
Retail 15% 20% 25%
Technology 10% 12% 15%
Healthcare 8% 10% 12%
Finance/Insurance 6% 8% 10%
Manufacturing 4% 5% 6%

Notes:

  • Retail (CPG) tops out at 25%—competition demands heavy digital marketing and brand awareness.
  • Technology ranges 10–15%, leaning on search engine marketing to stay cutting-edge.
  • Healthcare and Finance hover at 6–12%, mixing traditional marketing with digital advertising.
  • Manufacturing spends the least (4–6%), relying on relationships over marketing campaigns.
  • Small businesses often start lower but scale up as revenue grows.


What does this mean for you? A marketing budget for small business in retail might be 15% of your revenue—say, $7,500 annually on a $50,000 budget—while manufacturing might be $2,000. Compare this to your average marketing budget for small business or advertising budget for small business. Are you investing enough in search engine optimization and Google Ads to compete? The average marketing cost for small business varies, but underfunding leaves you behind.


Why This Happens (And How to Fix It)


You’re a Gen X pragmatist. You’ve relied on traditional marketing like direct mail or Yellow Pages ads, and they worked back in the day. Now, with digital marketing, social media marketing, and search engines dominating, you’re tempted to keep the marketing cost for small business low—maybe sticking to an average marketing budget or a single team member. You might think, “I’ll DIY it or let my designer handle it.” But today’s marketing strategies demand expertise. A typical marketing budget for small business of $500 a month won’t build a full ecosystem—website, ads, CRM, content marketing.


Look at Jim, a 52-year-old retailer I worked with. Last year, he spent $3,000 on a designer to manage his marketing channels. Result? Zero new customers and no brand awareness. We scrapped that approach and built a marketing campaign with a $5,000 total budget—SEO, targeted Google Ads, a CRM with email marketing. Three months later, he’d earned $20,000 in new sales. That’s the most effective way to invest when you hire a marketing agency instead of a makeshift fix.


Or take Sarah, a Gen X chiropractor. Her designer built a site and ran social media marketing, but her online presence was invisible. A marketer stepped in, optimized her site for search engine optimization, and launched a Google Ads campaign. Within six weeks, she had 15 new patients—real revenue, not just likes. The right time to rethink your approach is now.


Stop Shortchanging Your Business


You wouldn’t hire your plumber to design direct mail or run traditional advertising. So why let your graphic designer oversee your marketing channels? A real advertising budget for small business—not a shoestring small business marketing budget—paired with skilled marketing services delivers results. The average marketing budget for small business might start small, but it scales with your overall business goals.


Don’t settle for guesswork. Start with a step: audit your marketing efforts with a pro or join a free webinar on building a system that works. Your target audience is out there, ready to become new customers. Your total revenue, brand awareness, and future growth depend on getting this right. The marketing cost for small business isn’t an expense—it’s an investment. Make it count.


How much do small businesses spend on marketing?


Small businesses usually allocate 7-8% of their total revenue for marketing, but this can vary based on business size, industry, and goals. It's crucial for small business owners to budget wisely and focus on cost-effective marketing strategies to maximize ROI.


What is the 70 20 10 rule for marketing budget?



The 70-20-10 rule for marketing budget suggests allocating 70% of the budget to proven and successful marketing strategies, 20% to exploring new techniques or channels, and the remaining 10% to experimental initiatives. This approach allows businesses to maintain a balance between stability and innovation in their marketing efforts, ensuring sustainable growth and staying ahead of the competition.


What are the tax benefits of spending money on marketing?


Investing in marketing offers small businesses more than just increased revenue and brand awareness. The tax benefits of spending money on marketing can also be significant. By classifying marketing expenses as tax-deductible business expenses, companies can reduce their taxable income and ultimately lower their tax liability. This serves as an added incentive for businesses to prioritize and invest in their marketing efforts, knowing that they can also reap financial benefits come tax season.

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