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Google Business Profile: Beginner's Guide

Shelly Bouse • August 15, 2024

Mastering Google Business Listings for Beginners

Google Business Profile by Shelly Bouse

Key Highlights


Google Business Profile is a no-cost tool that lets businesses show up on Google Maps and in local search results. By setting it up and making sure it's filled out well, businesses can really stand out when people are searching locally, drawing in more potential customers. It's key to pack your profile with lots of details like what you do, how to reach you, and where you serve, making it an essential part of mastering Google products. Adding new posts, pictures, and videos often can make your business pop even more online. Also important is getting reviews from folks who've used your services or bought your products—and don't forget to reply to them! This builds trust with future customers by showing off a good reputation online. For those just starting out with Google Business Listings, getting the hang of this powerful feature could be a big win for being noticed online and pulling in more visitors.


Google Business Profile (GBP, which used to be called Google My Business) is important for businesses wanting to get noticed online and bring in more customers. Nowadays, being seen online can really make or break your success, and having a GBP lets you do just that. It doesn't matter if you have a shop people can walk into or if your business is all online; getting your GBP set up right can help more folks find you when they're searching locally.


With Google owning over 90% of the search engine market share, it's no surprise it's where most people go to look things up. When someone searches for local shops or services, Google shows them a bunch of places that match what they're looking for based on their location and what they typed in. If you've got yourself listed on GBP, there’s a better chance those searchers will come across your business.


In this blog post we’re diving deep into how to nail down using Google Business Listings like a pro. We'll talk about why GBPs are key for showing up in local SEO (that's just fancy talk for making sure people nearby find you when they search), plus give step-by-step advice on setting yours up and making it as good as possible so even more potential customers spot you.



Understanding Google Business Listings


Before we get into how to set up and make the most of your Google Business Profile, let's first understand what Google Business Listings are all about. When people look for businesses or services on Google, it shows them a bunch of results that match what they're looking for based on where they are and their search words. These can be just regular search findings or listings from Google Maps.


Google Business Listings are those profiles you see in Google Maps and when you do a local search. They give folks key info like where the business is located, how to get in touch with them, when they're open, and what other customers have said about them. By setting up a Google Business Profile, companies can make sure all their details are right so it's super easy for anyone interested in finding out more or getting in touch with them—basically helping potential customers find them without any hassle.


The Importance of Google Business Listings for Local SEO


Google Business Profiles are very important for local SEO, which is all about making your website and online content more noticeable to folks looking for businesses like yours in their area. When people search on Google for a business or service nearby, Google shows them the best matches based on what they're looking for and where they are.


By being listed in Google Business Listings with a solid business profile, you can really stand out when potential customers do searches related to your biz. This makes it way easier for them to find you, which could lead to more visits to your website, more calls coming in, and even more people walking into your place. All of this helps bring in new customers and boost how much money you make.


On top of helping you get noticed, having info like your business address, phone number, and opening hours right there on Google makes life easier for potential customers. They have everything they need at their fingertips to decide if they want what you offer. This kind of openness not only improves their experience but also ups the chances that these potential customers will choose you over someone else. By keeping your Google Business Profile updated with accurate business hours, contact information, and services, you can effectively share important business information with customers and improve their overall experience. Additionally, you can easily update customers about temporary changes, such as holiday hours or temporary closures, through your Google Business Profile. This not only helps to keep customers informed, but it also showcases your business's transparency and commitment to providing excellent service.


Preparing to Set Up Your Google Business Profile


Before you start setting up your Google Business Profile, make sure you've got all the important information ready. You'll need to know things like your business address, phone number, and the area you serve so that people can find you easily. It's also important to understand how verification works because Google has specific steps for making sure everything checks out. And don't forget, having a Google account is the first step in getting your business profile up and running. When you're well-prepared from the get-go, it makes putting together your Google Business Profile a breeze and helps ensure that it does exactly what it's supposed to do for your business.


Essential Information and Resources Needed


To get your Google Business Profile ready, you need some key pieces of information. Start with your business address, phone number, and the area you serve. It's important to give correct details so people looking for what you offer can find and reach out to you easily on Google Search and Maps.


On top of that, having a Google Business Account is vital for keeping an eye on your listing properly. This info lays down the groundwork for making yourself more visible online and reaching more potential customers. Think of it as the first step in getting noticed by more people through google.


Verifying Your Business: What You Need to Know


To make sure your business is seen as legit, it's super important to verify your Google Business Profile. You've got to check that details like your business address, phone number, and the hours you're open are all correct. Depending on what suits your business best, Google lets you pick from different ways to get verified—like through mail, phone, or business profile verification. After getting this done, not only do people trust you more but also your name pops up when they search for stuff locally. Getting verified quickly is a smart move because it helps unlock everything cool that comes with having a Google Business Profile, including access to Small Business Advisors for personalized guidance and recommendations. Knowing how these steps work can really help in making sure folks find you online easier and improve where you stand in local SEO rankings.


Google Business Profile Verification


Step-by-Step Guide to Creating Your Google Business Listing


When you first get into the Google Business Profile Manager, kick things off by typing in your business name, where it's located, and how people can reach out to you. Then pick the right category for your business. It's super important to pay attention during the verification part - make sure you do everything they ask. Getting this setup done right is key if you want to show up online effectively. This step opens doors for connecting with folks who might be interested in what you offer through Google’s platform. Remember, making sure all your info is spot-on and complete should always be top of mind. Don't forget to take advantage of the personalized guidance and tailored recommendations offered by Small Business Advisors for optimizing your Business Profile.


Step 1: Sign In to Google Business Profile Manager


To start getting your Google Business Profile ready, the first thing you need to do is sign into the Google Business Profile Manager. You can get there by logging into your Google account. After you're in, you'll be able to begin putting together and taking care of your business listing. This part is really important because it lets you reach the dashboard where all the key details about your business go. Make sure everything goes smoothly by following the instructions given in the Google Business Profile Manager.


Step 2: Enter Your Business Name and Address


When you're setting up your Google Business Profile, it's important to put in your business name and address the right way. This helps people find you easier on Google. Make sure everything is spot-on accurate so that when folks are looking for what you offer, they can find you without any trouble. By including where your business is located, especially if it’s a place customers can visit, this makes a big difference for local SEO - which just means making sure people nearby can discover your shop or service online easily.


With every detail like how your address shows up across different websites or platforms, consistency matters a lot. Stick with the exact name of your business that people would normally use to look for it on Google; this connects them directly to what they’re searching for related to what you do. It lays down a solid groundwork so potential customers have an easy time finding and reaching out to contact you. Remembering accuracy at each step ensures the best possible outcome.


Step 3: Choose Your Business Category


Picking the right business category on Google Business Listings is essential if you want to show up better in search results. When you do this, it tells Google what your business is all about. This makes it a lot easier for people who might want to buy something from you or use your service to find you when they're searching for information related to what you offer. By making sure your business fits into the correct category, more folks looking for products or services like yours can come across your listing. It's a pretty straightforward way that really helps with improving how visible you are online, especially locally through SEO efforts. So, always go with the most fitting category; it could really help get more eyes on your business and attract potential customers.


Step 4: Add Your Contact Information


In this step, give the right contact details like your phone number, email, and where your business is located. This makes it easy for people who might want to buy something from you or use your service to get in touch. Also, having this info helps a lot with showing up better on Google search results and maps. You've got to make sure that all these details are current and the same everywhere online; doing so boosts how trustworthy and visible you are on the internet.


Insider Tip:  Use the same number on your Google Business Profile and your website.


Step 5: Verification Process Overview


To make sure your Google Business Profile is legit, Google will use a text code or live video for verification. This confirms that your business is real in the eyes of people who might want to buy something from you and helps bump up how visible you are when folks search locally online. It's important to do this quickly so you can start enjoying all the good traffic that comes with having an official spot on their list.



Optimizing Your Google Business Profile


To make your business profile stand out on Google, it's important to nail a few key things. First off, you've got to write an eye-catching description of your business and make sure you're using top-notch pictures, including your logo. Handling reviews from customers well and keeping up with posts can really help too. These steps are great for getting more eyes on your page through Google search and maps, which means more people who might want what you're offering could find you.


Making sure that the contact information, when your business is open, and what category it falls under are all correct is critical. When someone leaves a review, getting back to them quickly can leave a good impression not just on them but also others reading those reviews. Plus, making use of features like posting updates or news about your services can give your profile a nice boost.


Keeping everything up-to-date and applying some SEO tricks will further improve how visible you are online and increase the chances of reaching potential customers looking for something just like what you have to offer.


Writing a Compelling Business Description


Writing a good business profile for Google is key to catching the eye of people who might want to buy from you and helping your website show up better in Google searches. When putting together your description on Google Business Profile, here are some things to keep in mind so it really works for you.


Start by making it clear what your company does, the problem it solves for the consumer and point out what makes you different. Include keywords that folks might use when they're looking online for a business like yours; this helps more potential customers stumble upon your business during their google search.


Then, make sure your write-up is short but interesting. Use words that draw people in and share why they should pick you over others. Talk about any awards or special skills that help you stand out.  Maybe you're open special hours or maybe you speak multiple languages.  Include it in your profile description.


On top of this, adding details like when you’re open, how to get in touch, and where to find more info (like a URL) can make life easier for anyone trying to reach out or learn more about what you do.


Don’t forget to refresh the information now and then with new updates or services offered by your business. A well-crafted description not only boosts how visible you are online but also brings more shoppers through the door.


Importance of Adding High-Quality Images


Putting top-notch pictures on your Google Business Profile is key to drawing in folks who might want to check out what you're all about. Pictures have impact because they make a great first impression and let people have a sneak peek of what's waiting for them.


For the photos you pick, go with ones that really show off what your business is like. If your business has a spot people can visit, don't forget to post photos of how it looks from the outside and inside, plus shots of the front part. This way, when customers come by, they'll know exactly where they're headed.


Besides just showing where you do business, think about putting up pictures that showcase the merchandise you sell or services you provide and even introduce your team members. Doing this helps potential customers get a good feel for what makes your place special and why they should trust spending their time or money with you.


Having awesome images also plays into how well-known your spot becomes on Google Maps. When someone's looking around online for places nearby, having eye-catching photos could be just the thing that gets them clicking on yours instead of somebody else’s listing.


Make sure those images work hard for you by naming them right and adding alt text; it boosts how easily people find them through searches which is great news for getting noticed more (that’s SEO magic at work).


So yeah - loading up high-quality snaps onto your Google Business Profile not only jazzes up its look but also pulls in curious eyes far better than words alone ever could – setting you apart from others vying for attention.


Managing and Responding to Customer Reviews


Handling customer reviews on your Google Business Profile is key for gaining trust and drawing in more folks to what you're offering. When people see good things said about your business, it makes them more likely to come check out what you've got.


To keep up with these reviews well, make sure to always be checking your Google Business account for any new feedback. It's important to get back quickly and in a friendly way no matter if the review is singing praises or pointing out something that could be better. This kind of interaction shows customers you really care about their thoughts and are all-in on giving top-notch service.


For those glowing reviews, don't forget to say thanks and show how much you appreciate the happy vibes from customers. Doing this can not only bring those customers back but also encourage them to tell others about their great experience.


On the flip side, when someone isn’t thrilled, listen with understanding and try to fix whatever’s wrong if you can. This approach proves that making things right matters a lot to your business which looks really good even before potential buyers who notice how seriously take such feedback.


In essence, lots of future shoppers lean heavily on these kinds of comments before deciding where they'll spend their money. By staying active in managing responses on both ends—cheers or concerns—you’re setting up a solid online presence that pulls more interest towards what you do.


Using Posts to Engage Customers


Google Business Profiles have this cool feature called posts. They're a great way to chat with your customers and show off what you've got, whether it's products or services. Keeping your profile updated with the latest news, deals, and what's happening can really keep folks interested in what you're doing.


So here are some smart ways to use these posts:


  • When there's something special going on like a sale or an event, tell people about it! It makes them feel like they shouldn't miss out and could bring more of them into your store.


  • Got something new to offer? Talk about it in a post. Give enough juicy details that make people want to check it out for themselves.


  • If happy customers say nice things about you, why not share that? Good words from others can make more people trust and pick you over someone else.


With tips or interesting facts related to what you do best: Sharing bits of wisdom shows everyone that you know your stuff which might just pull in those looking for advice.


And don’t forget pictures or videos because we all love seeing something pretty or fun – plus, this kind of content gets around more which means even more eyes on your business.



Using posts on Google Business Profile is basically chatting up potential customers without meeting face-to-face but still making sure they see how awesome whatever you’re offering is.


Google Business Profile Setup Checklist by Shelly Bouse


Advanced Tips for Google Business Listings


For your Google business account, here are some smart moves:


  • By using the booking link on Google, you can make it super easy for folks to set up appointments or services right from your page.


  • Keep an eye on the insights provided by your google business account; they're a goldmine of info that can help you do better.


Utilizing Google's Booking Feature


Google's booking feature is a handy tool that lets customers easily book appointments or services right from your Google Business Profile with your booking link. This makes the whole process smoother and helps bring in more customers.


This is helpful especially if you run businesses like salons, spas, or any professional services where bookings are common. It cuts down on having to use different platforms just for making an appointment and offers everyone an easy way to do it directly.


By tapping into this feature allowing your booking system to integrate with your page, not only does it make things easier but also potentially increases how many customers come knocking at your door because of how straightforward scheduling becomes.


Monitoring Insights for Performance Improvement


Keeping an eye on the insights from your Google Business account can really help you understand what's working and what isn't, so you can make better choices for your business.


With a Google Business Profile, you get to see all sorts of useful information like:


  • How many people are looking at your profile, searching for it, and interacting with it
  • How often customers call you, visit your website or ask for directions because they found your profile
  • How well things like posts about deals or new products are doing


By checking out these details regularly, you'll start noticing patterns. For instance, if lots of folks are checking out your profile but not actually buying anything or getting in touch with you might need to spice up how everything looks online.


On top of that keeping track of this info lets us figure out if our efforts to draw more eyes (and wallets) online are paying off. It’s kind of like having a secret weapon that tells us exactly where we need to do some work and helps bring more people through the door.


Google Business Listings play a big role in improving local SEO and drawing in potential customers.


When you fill your Google Business Profile with the right details, catchy descriptions, and top-notch photos, it helps people notice you more and trust what you offer. By responding to customer reviews and making use of options like Posts and Insights, your listing becomes even better. It's important to keep your info up-to-date and take advantage of cool features such as Google's booking link option for the best results. Getting really good at using Google Business Listings can help make sure folks find you online easily which is great for growing your business.


Frequently Asked Questions


How Often Should I Update My Google Business Listing?


To keep things smooth and make sure people can find your business easily, it's a good idea to keep your Google Business Listing up to date. Here are some reasons why you might need to give it an update:


  • For changes in when you're open: If the times you're open change, be sure to adjust this on your listing so folks looking for what you offer don't get mixed up.
  • When there’s something new about what you do: If what your business does changes or grows, updating your listing helps Google show it right in search results and lets people know exactly what you've got going on.
  • Moving places or changing how to get in touch: In case of moving somewhere else or if there's a new way for customers to contact you, making these updates keeps everyone informed so they can reach out without any hassle.


By keeping everything fresh with regular tweaks here and there based on these situations among others ensures that anyone searching will always have the latest scoop on where and how they can connect with your business.


Can I Manage Multiple Locations with One Account?


With a single Google Business Account, handling more than one location is totally doable. Through a user-friendly dashboard that Google offers, you can smoothly update and manage info for every spot. When you're getting your Google Business Profile ready, it's simple to add extra places by filling in important factors like the business address and how to get in touch. This way, each of your locations gets its own space on both Google Maps and search results. Using just one account to oversee multiple spots makes everything less complicated and helps keep the details about your business consistent and right everywhere.


What to Do If Your Business Category Isn't Available?


When you're setting up your Google Business Profile and can't find the exact type of business you run, it's okay to pick a broader category that still fits what you do. This way, when people are looking for services like yours on Google Maps or in search results, they have a better chance of finding your business. To make sure folks get a clear picture of what your offer is all about, fine-tune the description and tags with more details specific to your work. Picking the closest match from available options for your business category really helps put you out there where potential customers within your service area can see you.

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